Privacy Policy

The privacy of our users is of fundamental importance to Villa Orleans. On this page, we explain how we collect, use, store, and protect your personal data when you visit our website https://villaorleans.it.

1. Data Controller

The data controller is Villa Orleans, located at [insert address], contactable via email at [insert email].

2. Data Collected

When you browse our website, we may collect various types of personal data:

• Navigation data: Information related to your browsing on our website, such as IP address, device type, browser type, pages visited, date and time of access.
• Voluntarily provided data: Information you provide directly, such as your name, surname, email, phone number, or other data through contact forms, newsletter subscriptions, or registrations for services offered.

3. Purpose of Data Processing

The data we collect is used for the following purposes:

• To provide the services requested by the user (e.g., information requests or bookings).
• To improve user experience on the site, gather feedback, and analyze site usage.
• To send marketing communications and newsletters (only if the user has given consent).
• To comply with legal obligations and respond to requests from competent authorities.

4. Legal Basis for Processing

Your personal data is processed based on the following legal grounds:

• Consent: When the user voluntarily provides their data to subscribe to the newsletter or receive information.
• Contract: When the processing is necessary to provide the requested services (e.g., bookings).
• Legal obligation: When processing is necessary to comply with legal obligations.

5. Data Retention

Personal data will be retained for as long as necessary to achieve the purposes for which they were collected, in accordance with applicable laws. Marketing data will be retained until the user requests to unsubscribe.

6. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share data with:

• Third-party service providers that assist us in managing the website and services (e.g., hosting, data analysis, email marketing services), who are required to process your data only for the specified purposes.
• Competent authorities when required by law.

7. Cookies

Our site uses cookies to enhance user experience and analyze site usage. For more information about cookies, please refer to our [Cookie Policy](insert link to cookie policy).

8. User Rights

Under the applicable law, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Delete your personal data.
• Restrict the processing of your data.
• Portability of data.
• Object to data processing.

You can exercise your rights by contacting us at [insert email].

9. Data Security

We adopt technical and organizational security measures to protect your personal data from unauthorized access, accidental loss, or destruction. However, no transmission system via the internet or electronic storage is completely secure.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, indicating the date of the last update.